Refund Policy

JLP Electrical aims to provide reliable and professional electrical services. Due to the nature of the work carried out, refunds are generally not provided once services have been completed and agreed by the customer. However, if an issue arises directly related to work carried out by JLP Electrical, we will assess the situation and take reasonable steps to resolve the problem where appropriate. If a booking has been made in advance and work has not yet started, cancellations may be made without charge provided sufficient notice is given. We kindly request at least 24 hours’ notice for cancellations or rescheduling, as late cancellations or missed appointments may be subject to a service charge to cover lost time and scheduling disruption. Any deposits paid for materials or special-order items may be non-refundable if those materials have already been purchased for the job. By booking a service with JLP Electrical, customers agree to this refund and cancellation policy.